Provantage will handle your personal data in compliance with applicable laws on data privacy protection and data security. Provantage does not install any software applications, including spyware, on your computer and does not sell any information under any circumstances to third parties.
Collection of Information
When you interact with the Site, we may collect information about you, including “personal information” and “non-identifying” information.
“Personal information” means information about you that specifically identifies you or, when combined with other information we have, can be used to identify you, such as name, phone number email address, your IP address, persistent cookies, physical address, customer number, employer, job title, industry, and information you provide us when sending us a message through the Site and when identifying the reason you are contacting us in the drop down box.
“Non-identifying information” means information that alone cannot directly identify you, such as usage data that automatically records information about your visit (like your browser, domains, page views, the URL of the page that referred you, the URL of the page you next visit, page navigation, time and duration of your visits to the Site, and the type and amounts of your purchases); data from cookies, pixel tags, and web beacons; and device data (like the type of operating system you use, mobile device model, browser type, domain, and other system settings, the language your system uses and the country and time zone of your device, and mobile phone carrier identification).
How We Collect and Use Information
Provantage’s Site collects information in three ways:
Volunteered Information: We only collect personal information from you if you choose to share such information with us. For example, you may be required to provide us with certain Personal Information to register with the Site, sign up for certain services available through the Site, complete transactions via the Site, contact Provantage, or respond to surveys, questionnaires or applications.
Data Collected Automatically: When you access Provantage’s Site, Provantage automatically collects industry-standard information like IP address, usage, and device data. Provantage collects and uses this type of information to helps us understand how users interact with the Site, to provide you with a more relevant experience, to analyze spending behavior, and to enhance the services we offer. We may also collect this information with our affiliates to monitor the attractiveness of our Site, to improve its performance or content, and to ensure that it is working properly.
More specifically, we use a tool called Google Analytics for aggregated and anonymized website traffic analysis. In order to track your session usage, Google places a cookie with a randomly generated Client ID number in your browser. This Client ID number is anonymized and contains no identifiable information like email, phone number, name, etc. Google also has access to your IP address. In addition, Google may install additional cookies (e.g. Google fonts, Google tag manager). We use Google Analytics to track aggregated website behavior, such as what pages you looked at, for how long, and so on. This information is important to us for improving the user experience and determining site effectiveness. To learn more about our use of Google Analytics and what Google Analytics does, please see How Google uses information from sites or apps that use our services. You can opt-out of Google Analytics here and to learn more about how to safeguard your information, click here.
For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit https://allaboutcookies.org/.
Information We Share
- With our vendors to provide services for us and who are required to protect your personal information, including:
- data processing contractors that provide computer services on our behalf;
- web hosting or web development firms that host or develop parts of our Site;
- distribution firms that will fulfill your requests;
- billing firms that process your orders;
- mailing firms that will assist us with our mailings;
- marketing firms that will assist us with marketing;
- data analytics firms that help us conduct customer research and analyze users’ interactions with our Site; and
- service contractors that provide facilities engineering services on our behalf;
- With relevant business partners:
- with whom we jointly offer products and services;
- to facilitate a direct relationship with you, including in connection with any program we administer jointly or on behalf of the business partner;
- to enable electronic communications with you as part of a purchase, a program, or other activity in which you have elected to participate;
- With a purchaser of Provantage or any of the Provantage affiliates (or their assets);
- To comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions;
- To combat fraud or criminal activity, and to protect our rights or those of our affiliates, users, and business partners, or as part of legal proceedings affecting Provantage or our business partners;
- In response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate;
- We may also disclose non-identifiable information:
- for the same reasons we might share personal information;
- with business partners for their own analysis and research;
- to facilitate targeted content and ads; or
- to facilitate your participation in a joint program or activity on the Site.
You can always review, correct, update, or change your personal information at any time, or opt out of our marketing efforts, by changing the relevant settings in your profile or account (if available), or by e-mailing us at privacy@Provantage.com.
Mobile Device Data: You may manage how your mobile device and mobile browser share certain device data with Provantage by adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
California Shine the Light Law: Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Data that we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to privacy@Provantage.com We will respond to one request per California customer each year, and we do not respond to requests made by means other than as set forth above.
Provantage does not solicit any information from children under 13 years of age. Provantage will not knowingly collect personal information from children without insisting that they seek prior parental consent if required by applicable law. Provantage will only use or disclose personal information about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child.
If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personal information to us please contact us at privacy@Provantage.com. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personal information as well as prohibit the use thereof.
Provantage has implemented commercially reasonable security measures that are appropriate to the nature of the information that we collect and are designed to safeguard that information from unauthorized access, destruction, use, modification, or disclosure.
Only Provantage and Provantage authorized entities are allowed to access information stored on our servers. Unauthorized accessing of Provantage information stored on our servers is a violation of the law. In the event of a breach of security, Provantage will press charges to the fullest extent against those parties illegally accessing information on our servers.
Notwithstanding the above, no data transmission or storage system can be guaranteed to be fully secure. As a result, while we strive to protect information transmitted on or through the Site, we cannot and do not guarantee or warrant the security of any information you transmit on or through the Site, and you do so at your own risk.
The safety and security of your information also depends on you. Where you have chosen a password for access to certain parts of our Site, you are responsible for keeping this password confidential. You should not share your password with anyone. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us at privacy@Provantage.com.
Links to Other Web Sites
To the extent Provantage’s Site contains links to other websites, Provantage is not responsible for the privacy practices or the content of other websites. We encourage you to review the privacy policies or statements of these third party websites to learn more about the ways they may collect, use, or otherwise process your information.
The Site is intended for United States residents. Your personal information will be collected and stored in the United States, and subject to the laws of the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country. You agree that the laws of the United States will govern the processing of your personal information, including any obligations of security and third party sharing.
Questions and Comments